Job Description

Responsibility:
The essential job duties

• Manage the day-to-day operations of your department (briefings, team building…)
  
• Sell products and contribute to the growth of sales in the store
  
• Engage customers and create loyalty by conveying company values
  
• Maintain the customer service standard as per Company’s requirements
  

Management

• Manage the integration of new joiners and help manager to assign responsibilities
  
• Assist the team on product training, coaching, jobs delegation and review the performance of the staff
  
• Develop and maintain a good team work in the department and enhance synergies with other departments
  

Supervising Performance and Sales

• Achieve sales target by mastering the use of selling techniques, clientele and product knowledge so as to ensure the sales and productivity are maximized
  
• Be a role model to the team and contribute to the global team performance
  
• Monitor the sales and motivate the team to drive the sales
  
• Share responsibility of Coaching spot with the manager
  

Supporting Customer Relations and Services

• Maintain the team passion to the Brand 
  
• Maintain customer service standard and handle customer complaints, ASS, packaging issues etc. 
  

Following Up the Organization of the Back Office

• Monitor and control stock inventories
  
• Provide necessary support to the floor and cashier
  
• Maintain the floor display area and merchandise
  
• Maintain the general security of the boutique including opening and closing of the boutique, safety of different exits, merchandises and the POS procedures
  

Qualifications

Profile:

• Bachelor’s degree or higher in any fields
  
• Minimum 4 years of relevant experience with 2 years at supervisory level in luxury retail industry
  
• Less experience may be considered as Assistant Supervisor
  
• Good command of Thai, Fluency in one or more foreign languages a plus, Mandarin Chinese
  
• preferred, computer literacy a must.
  
• Good leadership & interpersonal skills
  
• Self-motivated, passionate, proactive & service oriented
  
• Have a genuine passion for luxury and an interest in the retail and fashion industry
  

Compensation & Benefits

Commission : pool + individual