Job Description

MAIN PURPOSE
•    Perform diagnosis and all kinds of watch interventions (maintenance and repair), from simple up to complications overhauling, following Maisons guidelines.
•    Ensure excellence in execution to meet service standards of the Maisons (lead-time and quality).
KEY RESPONSIBILITIES
#1 Technical interventions
•    Perform technical evaluation and quotation according to Maison policy and client request (services and required parts)
•    Provide After-sales services and own stock maintenance, including but not limited to dismantling, movement overhauling, case preparation, encasing
•    Do polishing of watch if required
•    Follow repair and spare parts management process as per guideline
•    Conduct quality controls on products after repair
•    Use online Maison technical instructions and information#2 Work environment
•    Ensure cleanliness of the work area environment
•    Maintain tools and equipment
•    Provide timely feedback on technical issues and continuous improvement ideas with management
•    Participate in / animate events upon Maison request (if applicable)
•    Perform stock count (repair / spare parts) when required

Qualifications

•    Minimum 2 years’ experience in repair for watch
•    Overhauling proficiency is a plus
•    Good communication skills in verbal and written (English is preferred)
•    Familiar with Computer skills (MS Office, Internet, E-Mail)
•    Behavioral competencies: Self Motivated, reliable, integrity and detail oriented
•    Ability to work independently and handle urgent requests 

Compensation & Benefits

• plus quarterly commission separately.