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Customer Service Admin (Cartier, SPG)

STF-3276
Salary
40,000 - 50,000 THB
Location
Bangkok
Job Type
Permanent
Experience Required
1 - 3 years
Job Function
Others
Industry
Luxury retail

Job Description

  • Provide excellent customer services to aftersales clients.
  • Gather client request and issues to obtain the proper solutions for seamless service.
  • Ensure there’s a regular update and communicate with boutique team for any update in client service related matters.
  • Keep track of aftersales cases in boutique and make sure all aftersales cases are being handled timely.
  • Support Boutique Office Executive to monitor and order any boutique store supplies such as stationary, cleaning supplies, beverage and snacks stock for clients, etc.
  • Be a secondary contact to support on any maintenance works with vendor and landlord.
  • Support Stock team for all stock transfer and management.
  • Assist Client Welcoming & Waiting Time Management when requested including assist to be contact person to answering boutique phone.
  • Provide support for boutique sales.


Qualifications

  • Minimum Bachelor’s degree (any field).
  • Have strong team spirit and good coordination skills.
  • Detailed oriented and diligent.
  • Maintain excellent communication in both English and Thai.
  • Provides excellent service and client focused.
  • Exercise flexibility and take the initiative to serve at the highest standard.
  • Good in computer literacy – MS Offices.


Compensation & Benefits

  • plus quarterly commission separately. 4-4.5k


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Need more information?

Pimcharnok M.
Tel : 02-652-0775
Email : [email protected]


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