Customer Service Admin (Cartier, SPG)
STF-3276
Job Description
- Provide excellent customer services to aftersales clients.
- Gather client request and issues to obtain the proper solutions for seamless service.
- Ensure there’s a regular update and communicate with boutique team for any update in client service related matters.
- Keep track of aftersales cases in boutique and make sure all aftersales cases are being handled timely.
- Support Boutique Office Executive to monitor and order any boutique store supplies such as stationary, cleaning supplies, beverage and snacks stock for clients, etc.
- Be a secondary contact to support on any maintenance works with vendor and landlord.
- Support Stock team for all stock transfer and management.
- Assist Client Welcoming & Waiting Time Management when requested including assist to be contact person to answering boutique phone.
- Provide support for boutique sales.
Qualifications
- Minimum Bachelor’s degree (any field).
- Have strong team spirit and good coordination skills.
- Detailed oriented and diligent.
- Maintain excellent communication in both English and Thai.
- Provides excellent service and client focused.
- Exercise flexibility and take the initiative to serve at the highest standard.
- Good in computer literacy – MS Offices.
Compensation & Benefits
- plus quarterly commission separately. 4-4.5k