Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES
 
1.         A BUSINESS DEVELOPER
Maximize sales and provide excellent client and after-sales service

• Closely work with stock team to ensure product rotation
  

 
2.         A TEAM PLAYER
Participate in maintaining a positive work environment

• Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
  
• Work with all internal and external stakeholders, with a service-oriented, collaborative, available and versatile approach
  
• Facilitate teamwork in all situations by assisting colleagues in order to provide client experience and achieve goals
  
• Participate in achieving sustainability goals
  

 
3.         A BRAND PROMOTER (CLIENTS)
Behave in compliance with the standards of Balenciaga services, image and values
Promote the brand’s culture internally and externally and guarantee excellent client experience

• Present Balenciaga universe and signature, by giving details on collections and inspirations with a storytelling approach, when needed
  

Ensure that the image of the Store is in line with corporate standards

• Maintain organization, grooming and appearance of all areas respecting the Visual Merchandising Standard
  

 
Actively develop new clients and consistently strengthen existing client relationships

• Ensure client satisfaction by constantly providing the standards of Balenciaga services, image and values
  
• Ensure that the image of the Store is in line with corporate standards
  
• Maintain organization, grooming and appearance of all areas respecting the Visual Merchandising Standard
  
• Execute product presentation guidelines
  

 
4.         A PROCESS SUPPORTER
Support the Management in all the store processes compliance and follow-up

• Receive and process store deliveries
  
• Prepare and organize deliveries and shipments to clients
  
• Execute and follow up of all processes related to Retail Excellence (front, back of house and team)
  

• Contribute to front and back of house operations (stock control and inventories)
  

Challenge current processes to ensure efficiency and effectiveness in your department

• Adhere, keep informed and follow-up on all processes and guidelines
  

 

Qualifications

• Diploma/Degree holder 1 - 3 years relevant experience in luxury retail industry
  
• Excellent communication and interpersonal skills
  
• Adaptable, multi-tasking, self-motivated, and open-minded team player
  
• Strong sense of responsibility and team spirit
  
• Ability to work under pressure in a fast-paced environment
  
• Product and Fashion sensitivity with good knowledge of fashion trend
  
• Good command of both spoken and written English and Thai
  
• Good PC skills such as MS Office and other digital tools
  

Compensation & Benefits

TBD