Job Description

KEY RESPONSIBILITIES
Greeting & Queue Management

• Client Welcoming & Waiting Time Management
  
• Monitor queue, input client data in internal application and generate report to Boutique team
  
• Act as the liaison between clients and boutique team by taking down client details whenever possible to identify client’s needs
  
• Manage appointments and waiting time and ensure that the clients are being assisted by Sales Associate accordingly
  
• Be the Cartier Ambassador by providing an exceptional client experience at the entrance of the boutique
  

 
Daily Boutique Operations Support

• Be a key contact person to answering boutique phone
  
• Support the opening and closing of the boutique
  
• Assist in monitoring the cleanliness and overall experience of the boutique
  

Qualifications

KEY COMPETENCIES

• Bachelor Degree in any related field
  
• At least 2 years experience in retail, service industry, hospitality or tourism
  
• Pleasant personality with strong interpersonal and communication skills
  
• Excellent customer service with a client-centric mindset
  
• Ability to handle with in front complex situation or problem and quickly resolve with a professional manner
  
• Good communication in both English and Thai