Job Description

Operations & Client Experience Associate (Temporary Contract – 2 Months Support)

• Support Operations Manager on stock operations including receiving shipments, unpacking, tagging price labels, cycle counts and inventory activities.

• Ensure efficient BOH and remote stock organization in impeccable condition at all times, including product storage and packaging materials.

• Support the sales team during peak traffic periods to ensure seamless client experience, including product retrieval, fitting room preparation, replenishment, packaging support, and boutique readiness.

• Prepare and serve beverages to clients following standards, ensuring a warm and elevated client experience.

• Support the cleanliness and organization of client hospitality items, including cleaning and maintaining tableware and serving equipment throughout the day.

• Prepare and replenish products quickly and accurately to support daily selling activities and optimize service efficiency on the floor.

• Assist in delivery coordination, product preparation, and after-sales operational support.

• Help monitor boutique maintenance and support smooth daily operations, ensuring all areas remain aligned with Maison standards.

• Support VM and boutique presentation upkeep when needed to maintain a refined and elevated store environment.

• Be fully integrated within the boutique team by participating in morning briefings, daily priorities, and contributing proactively to the overall objectives and success of the boutique.

Qualifications

• Bachelor's degree
• Experiences in Stock management in retail business for more than 1 year.