Job Description

• Responsible for sales drives in increasing boutiques sales to hit the target.
  
• Set targets to your department managers and define their targets per product categories in line with the budget of the boutique.
  
• Communicate business updates regularly and efficiently to the Head Office.
  
• Optimizing stock levels and sell through by knowing the trends and communicating with buyers.
  
• Ensuring all sales representatives welcome customers entering the store in a warm, elegant manner.
  
• Guarantee quality communications with all customers (in-store, on the phone or by mail).
  
• To develop special relationships of trust obtaining recognition and loyalty with customers to the brand.
  
• Maintain a dense network of relationships in different circles with potential brand customers and opportunities to recruit new customers.
  
• Maintain perfect knowledge of already established customers, anticipating their expectations and the selection of products that they might like to be offeredthe selection of products that they might like to be offered.
  
• Maintain regular contact with the customers listed in the store’s customer data base.
  
• Manage and participate in high value sales or VIP customers.
  
• Take responsibility for managing difficult situations and find solutions to satisfy the customer, in line with store procedures and practice.
  
• Execute Dior’s sales and boutique management policy (authorize requests for discounts or other special offers).
  
• Working with HR in managing peoples in boutique i.e. recruitment, appraisal system, and training, and etc.
   
  

Qualifications

• Bachelor’s degree or higher in any fields.
  
• At least 10 years' managerial experience in luxury fashion brands.
  
• Excellent language skills in English, and Thai.
  
• Computer literacy is a must.
  
• Good communication and interpersonal skills.
  
• Strong leadership and people management skills.
  
• Candidate with less experience will be considered for Assistant Boutique Manager.