Job Description
- Continuously expand knowledge of
our product line
- Always deliver exceptional
customer service
- Answer all questions and address
all concerns that the customer may have
- Help customers determine which
product is the right choice for them
- Demonstrate product
functionality accurately and completely
- Accurately communicate all
technical specifications
- Work cooperatively with the rest
of the team
- Seek self-improvement through
mentoring and coaching from senior team members
- Provide coaching and mentorship
to junior team members
- Remain in compliance with
company guidelines at all times
- Log all customer contacts
including contact information for follow up
- Follow up with potential
customers
- Offer related products and
services to new customers
Qualifications
- Female
- Significant
work experience in customer service or sales strongly preferred
- Able
to memorize product specifications and demonstrate use accurately
- Able
to work cooperatively as part of a team
- Must
be reliable and punctual
- Desire
to continue to develop skills and knowledge
- Excellent
communication skills, both written and verbal
- Outstanding
interpersonal skills and a positive attitude
- Articulate
and well-spoken with excellent phone and email etiquette
- Command
of the English language
- Strong
work ethic, self-motivated
- Demonstrate
honesty and integrity at all times