Job Description

Responsibility:
The essential job duties

• Demonstrate excellent customer services and selling techniques
  
• Generate outstanding sales results, beyond the store average
  
• Share knowledge and experience with Sales Associates to allow them to improve their performance, also coach new staff
  
• Increase clients’ engagement and loyalty by conveying Dior values
  
• Be the specialist support role in the team, i.e. VM, CDM, repair, etc.
  

Sales/Performance

• Achieve top sales results through effective use of selling techniques, clienteling and product knowledge, contributing to the global team performance
  
• Demonstrate team work by sharing selling techniques with Sales Assistants
  
• Monitor sales target and department performance on daily and monthly basis
  

Client Development

• Act as a role model for Sales Associates by demonstrating outstanding customer service
  
• Represent the boutique in greeting customers and provide pleasant customer service
  
• Fill out and update the client book, build relationship with customers
  

Back-Office Support 

• Provide support in stock management
  
• Maintain floor display area and merchandise
  
• Ensure the upkeep of the selling space and image of the store
  
• Perform delegated tasks efficiently
  
• Maintain the highest standards of visual merchandising, housekeeping and company standards within the boutique
  

Qualifications

Profile:

• Bachelor’s degree or higher in any fields
  
• At least 4 years of retail sales experience or Client Service Business, preferably in a luxury consumer goods setting.
  
• Good command of Thai, Fluency in one or more foreign languages a plus, Mandarin Chinese preferred, computer literacy a must.
  
• Excellent cross-selling skills
  
• Service-oriented, good communication and interpersonal skills 
  
• Able to work independently
  
• Have a genuine passion for luxury and an interest in the retail and fashion industry
  

Compensation & Benefits

Commission : pool + individual