Your DREAM CAREER awaits

System Engineer

STF-2535
Salary
40,000 - 50,000 THB
Location
Bangkok
Job Type
Permanent
Experience Required
1 - 3 years
Job Function
Engineer
Industry
IT Services

Job Description

  • Provide technical support to customers.
  • Investigate and troubleshoot customer issues and provide solutions to problems.
  • Exceed customer expectations by providing an outstanding customer experience.
  • Regularly collaborate with in-house support engineers and developers to produce creative solutions and improve customer satisfaction.
  • Contribute to the global Red Hat knowledge management system.

Qualifications

  • 2+ years of experience working as a technical support or development engineer or other directly related experience within an enterprise environment.
  • Good understanding of Linux and UNIX; Linux system administration experience including installation, networking, firewall, security, clustering, web servers, and databases using Linux is a plus.
  • Outstanding troubleshooting and debugging skills and a passion for problem solving and investigation.
  • First-rate customer service skills; prior help desk experience or customer-focused experience is a plus.
  • Ability to communicate clearly and effectively with customers that have various levels of technical expertise.
  • Passion for problem-solving and investigation and desire to learn about new technologies.
  • Ability to multi-task, prioritize, and work well under pressure.
  • Bachelor's degree or equivalent experience within the enterprise IT sector.
  • Red Hat Certified Engineer (RHCE) or other Linux certification is a big plus; RHCE must be earned within 90 days of starting in the role.


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Need more information?

Administrator
Tel : 02-652-0775
Email : [email protected]


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