- Operate the store through superior
customer service, sales management, professional selling and effective
- Manage Company business on a day to
day basis to increase sales and improve results through creative and
effective use of all resources, including effective leadership and
RESPONSIBILITIES Staff Management
evaluate, train, position and discipline the staff in a manner consistent with Company
policies to reflect business strategy and meet sales goals.
staff to achieve sales goals.
and support the individual development of staff and communicate to Retail
Manager staff suggestions and needs; encourage exchange of ideas.
and maintain harmonious staff relations.
a standard training program for all new employees and implement a yearly
training program for all existing employees.
the needs for coverage and define scheduling. Inventory Management
proper inventory mix matching to market needs.
merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to
reflect sales, buying trends and customer demands.
merchandise in a manner consistent with Company standards, in order to maximize
sales and merchandise turn.
and supervise staff in the correct execution of all Company operating
procedures, including merchandise receipt, pricing, counts and sales. Sales Management
excellent quality, in conjunction with efficient and friendly customer
service. Monitor staff performance to
ensure that excellent customer service is maintained.
o Aim to
exceed customer expectations of Company services and products, thereby ensuring
high customer satisfaction at all times.
and implement action plans in cooperation with the Retail Manager, to develop
sales for each product category and clientele. (local and tourist)
aware of local trading environment and its impact on our sales, including
competitors’ trading activities. Housekeeping
and follow proper visual presentation guidelines to project the Company image
and benefit sales through presentation.
timely window and interior display changes pro-actively to feature various new
items and create excitement.
the highest standard of housekeeping both on and off the sales floor at all
times. Administrative Management
all facets of store operation including payroll, billing, daily reconciliation
reports, bank statements and sales reports to head office and Retail Manager.
necessary actions to effectively control costs and ensure efficient operation
group internal procedures and shrinkage control guidelines to prevent stock
and support all security measures. Communication and Reporting
Retail Manager of decisions and procedures relating to business issues made at
the store level.
approval prior to implementation of new programs or procedures.
clear and informative business review. OTHER DUTIES
other duties as required.
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Tel : 02-652-0775
Email : [email protected]
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