Client Advisor / Senior Client Advisor
STF-2667
Job Description
Our client is established for
more than 150 years ago, men and women at the company have shared the same
spirit of excellence and passion, reaffirming their expertise every day, the
world over. With us, every career is a journey, filled with excitement and
challenge, desire and daring. There is no better way to reveal your potential.
Explore, Develop, Innovate, Create… Every journey is unique. Today, the company
invites you to discover your own.
Position: CLIENT ADVISOR
OVERALL MISSION:
- As a Client Advisor, you will be an ambassador
of the Brand, ensuring that every Client is treated according to the brand
Promise. You will strive to discover your Clients and their every need,
and to guide them across the Brand.
- You will proactively reach out to your Clients
in order to achieve individual and team goals.
DUTIES &
RESPONSIBILITIES:
- Drive and achieve individual and team
objectives and be accountable for sales results
- Welcome every Client and provide the best
Client experience
- Advise Clients across the Brand and all
product categories
- Engage with Clients to develop long-term
relationships, leveraging different clienteling tools, in order to foster
Brand loyalty
- Perform as a team-player, participate in all
activities contributing to the overall objectives of the store
- Learn and master Brand and product knowledge
PROFILE:
- Experienced in retail , fashion or related
industry
- Professional presentation
- Excellent interpersonal, communication and
client relations skills
- Client centric, proactive and positive in
approach
- Good team player with high levels of
motivation, able to work under pressure
- Strong sense of responsibility and ownership
- Passion for the brand and fashion
- Proficient in Thai and English
- Mandarin and other third languages are a plus